FINE PRINT, BUT STILL IMPORTANT

     

    COVID-19

    Prior to leaving for your holiday in South Tyrol, please make sure you have made the following preparations. 

    ✔ EU Digital COVID Certificate(Green Pass), which indicates that you are recovered, vaccinated or tested. This also applies to children ages 6 and up.
     Online registration via the European Digital Passenger Locator Form (dPLF). In the event of a check, a confirmation email on a smartphone is sufficient proof.

    More information: https://www.suedtirol.info/en/information/coronavirus

     

    Check-In
    The check-in point for both houses is located at our cafe, which is open daily from 7:30 a.m. to 8:00 p.m. (Address: Taufererstraße 13, 39032, Muehlen in Taufers)
    If you arrive outside our opening hours, please ring the doorbell (pass the terrace on the right side of the main house and find the door to your left), or call us on the following number: 
    +39 3494480344

     

    Arrival and departure
    Our apartments are ready for you from 3:00 p.m. on your day of arrival. On the departure day we kindly ask you to leave the apartment by 10:00 a.m.

     

    Cancellation conditions

    • Up to 31 days before arrival: No cancellation fees
    • From 30 days to 15 days before arrival: 80% of the agreed total price.
    • Within 14 days before arrival: 100% of the agreed total price.

    In case of late arrival or early departure, the full price will be charged.

     

    Travel cancellation insurance
    You never know what will happen. We therefore recommend to take out a travel cancellation insurance, which we can offer in cooperation with the European Travel Insurance for a reasonable price. If you take out the insurance after your booking, the insurance protection will only exist starting from day 10 after payment of the fee.

    ERV

     

    Local tax
    The local tax is 1,75€ per person and day (starting at 14 years). The payment of this fee entitles you to free use of all public transport (buses, trains, etc. throughout South Tyrol) and many other activities (Holiday Pass Premium).

     

    Included

    • Bed linen, towels, kitchen utensils (crockery, coffee machine, microwave, dishwasher)
    • TV & WiFi
    • Free laundry room in both houses
    • Free entrance to the local "Cascade" swimming pool
    • Holiday Pass

     

    Barrier-free
    Both houses are wheelchair-friendly and each apartment is accessible by elevator.

     

    Pets
    Dogs are welcome upon request and for a small surcharge.

     

    Non-smokers
    Our holiday apartments are non-smoking areas. Smoking is only allowed on the balconies. If this is disregarded, we charge an additional cleaning fee of 100 €.