Fine print, but still important

     

    Check-In
    The check-in point for both houses is located at our cafe, which is open daily from 7:30 a.m. to 8:00 p.m. (Address: Taufererstraße 13, 39032, Muehlen in Taufers)
    If you arrive outside our opening hours, please ring the doorbell (pass the terrace on the right side of the main house and find the door to your left), or call us on the following number: 
    +39 3494480344
    On Thursdays our cafe is closed. If this happens to be your arrival day, please let us know the approximate time of arrival in advance.

    Arrival and departure
    Our apartments are ready for you from 3:00 p.m. on your day of arrival. On the departure day we kindly ask you to leave the apartment by 10:00 a.m.

    Invoice
    We kindly ask our guests to pay the bill the day before departure at our cafe.

    Pets
    Dogs are welcome upon request and for a small surcharge.

    Non-smokers
    Our holiday apartments are non-smoking areas. Smoking is only allowed on the balconies. If this is disregarded, we charge an additional cleaning fee of 100 €.

    Cancellation conditions

    • Up to 31 days before departure: No cancellation fees
    • From 30 days to 15 days before departure: 80% of the agreed total price.
    • Within 14 days before departure: 100% of the agreed total price.

    In case of late arrival or early departure, the full price will be charged.

    Travel cancellation insurance
    You never know what will happen. We therefore recommend to take out a travel cancellation insurance, which we can offer in cooperation with the European Travel Insurance for a reasonable price. If you take out the insurance after your booking, the insurance protection will only exist starting from day 10 after payment of the fee.

    ERV

    Local tax
    The local tax is 1,35 € per person and day (starting at 14 years). The payment of this fee entitles you to free use of all public transport (buses, trains, etc. throughout South Tyrol) and many other activities (Holiday Pass Premium).

    Included

    • Bed linen, towels, kitchen utensils (crockery, coffee machine, microwave, dishwasher)
    • TV & WiFi
    • Free laundry room in both houses
    • Free entrance to the local "Cascade" swimming pool
    • Holiday Pass

    Barrier-free
    Both houses are wheelchair-friendly and each apartment is accessible by elevator.